Support Center

Analytics

  • What are my "Analytics"?

    Analytics refers to all the data you have collected with your Tracker, since you began tracking. You can access your Analytics on the Hashtags page by scrolling to the Tracker, and...

    Aug 12, 2016 10:51AM EDT
  • Why are there some tweets missing from my Analytics or Report?

    While we strive for our data collection to be as complete as possible, there are a few instances where we would not be able to capture all tweets for a given tag, such as: Our...

    Aug 12, 2016 10:52AM EDT
  • What is a "Timeline Delivery" (formerly "impressions")

    Timeline Deliveries represent the total possible number of times someone could have viewed a particular tweet/post. We use the follower count of the original poster to generate th...

    Aug 12, 2016 10:52AM EDT
  • What does Reach mean and how is it calculated?

    Reach is the number of unique followers who received a timeline delivery of at least one tweet/post regarding a particular hashtag. So, for example, if two tweets are sent by the ...

    Aug 12, 2016 10:52AM EDT
  • What is a Contributor?

    Contributors are all the people who tweet with a particular hashtag within your monitoring timeframe. Everyone who tweets or re-tweets a message with a particular hashtag is counte...

    Aug 12, 2016 10:53AM EDT
  • What is "Most Popular" on analytics and reports?

    Most Popular calculates the top participants in a hashtag as the sum of two numbers: the total number of hashtagged messages directed @ them (@mentions), plus the total number of R...

    Aug 12, 2016 10:53AM EDT
  • What are Top Other Hashtags?

    Top Other Hashtags are the additional Hashtags most frequently used alongside the hashtag you are tracking.

    Aug 12, 2016 10:53AM EDT
  • What are Top Sources?

    Top Sources helps you understand the desktop and mobile platforms your hashtag's Contributors used to access Twitter. Common apps and platforms include: Twitter web client ...

    Aug 12, 2016 10:54AM EDT
  • What are Top Links?

    Top Links are the external links (URLs) that are the most shared and reshared by Contributors.

    Aug 12, 2016 10:54AM EDT
  • What does the Engagement Overview show?

    The Engagement Overview is an indication of the breadth of conversation on a hashtag. We show how many tweets come from: Top 20 Top 100 The Rest For example, the Top 2...

    Aug 12, 2016 10:55AM EDT

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