Support Center

Accounts

  • How do I change my password?

    You can change your password by clicking on "Profile" in the main My Account menu.

    Jan 31, 2013 11:04PM EST
  • How do I suspend my service?

    You can suspend your subscription plan at any time by clicking on the "Service" link in the "My Account" navigation toolbar on the Site and then clicking the "Suspend My Account" b...

    Jun 02, 2016 04:40PM EDT
  • How do I cancel my account?

    There are two ways to cancel a Hashtracking account: 1) If you wish to cancel your entire Hashtracking account, even if you're a member of multiple Teams and no longer wish to hav...

    Jan 31, 2013 11:10PM EST
  • Where can I find my billing details and past payments?

    To access your billing details and past payment information, go to the Service tab in the main My Account menu. From there you'll be able to view your Service Plan details, Paymen...

    Jan 31, 2013 11:12PM EST
  • How do I upgrade or downgrade my account?

    To change your account from a Free Trial account to a Subscription, or to increase or decrease the number of hashtags available for following on your existing subscription, do one ...

    Aug 12, 2016 11:07AM EDT
  • What are the limitations on a Free Trial account?

    A Free Trial account is a great place to start if you're new to Hashtracking (or hashtags) and want to learn more. You can use this account to follow and analyze one hashtag at a t...

    Jun 02, 2016 04:39PM EDT

Contact Us

support@hashtracking.com
http://assets2.desk.com/
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