Support Center

I'm having trouble confirming my email address

Last Updated: Aug 12, 2016 11:04AM EDT

Our registration process requires that you confirm your email address.  This ensures that you are the owner of the email address, which will be your account username. An email address can only own one account.

If you got the email but cannot click the link to confirm: copy the full URL from the email and paste it into a new web browser window.

If you have not received the confirmation email:

  • Check your junk mail folder or spam filter.
  • Try resending the email by visiting the site and clicking either the Free Trial button or any Sign Up button and entering your email.  You will get a message that the registration process has started and be given an option to click the Resend button. We will send you a new link you can use to confirm your email.
  • If you have multiple email addresses, try associating a different email address with your Hashtracking account. Email delivery to large domains (like Gmail, Yahoo, or Hotmail) is more consistent.

Contact Us

support@hashtracking.com
http://assets3.desk.com/
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